FAQs

Whether you’re wondering if your child is the right age, what comes in our complete starter bundle, or how our guitars work for beginners, we’ve got you covered.

🎸 About the Guitar & Sizing

What age range is the Mars Jams Beginning Guitar designed for?

Our 30-inch, 1/2-scale acoustic guitar is specifically engineered for children ages 5 to 10. Its compact size and slim neck allow small hands to reach notes comfortably without shoulder strain or physical discomfort.

Why is a 30-inch guitar better for young beginners than a standard guitar?

Full-sized (39-inch) or even 3/4-scale guitars are built for adult hands and arm reaches. For a 6- or 7-year-old, playing an adult instrument is like wearing adult shoes to soccer practice—it's awkward and frustrating. Our 30-inch design features closer fret spacing and a smaller body, allowing kids to hold and play the instrument naturally.

Is this a real playable instrument or a toy?

It is a 100% real wooden acoustic guitar with truss rod. Unlike cheap plastic toy guitars that won't stay in tune and sound tinny, our guitars are crafted with quality wood to deliver warm, beautiful acoustic sound and hold structural tension.

Will the strings hurt my child's fingers?

No! Standard acoustic guitars use heavy steel strings that can cause finger soreness. We use specially engineered soft, low-tension strings that require minimal downward pressure, eliminating finger pain so your child can play longer with zero tears.

📦 What’s Included & Setup

What comes in the $99.99 Mars Jams Kids Beginning Guitar Pack?

You get everything your child needs to start playing straight out of the box with zero extra trips to the music store:

  • 30-Inch 1/2-Scale Real Wood Acoustic Guitar (with soft strings pre-installed)

  •  Gig Bag with pocket and backpack straps featuring Bjorn Martian for safe storage and easy travel

  • Clip-On Digital Tuner (easy visual color screen)

  • Adjustable Guitar Strap

  • Guitar Picks Adorned with our Martian friends & Soft Cleaning Cloth

  • Spare Set of Strings

Do I need any musical experience as a parent to help my child?

Absolutely none! Mars Jamzz is built for non-musician parents. Our Mars Jamzz Kids Beginning Guitar Book 1 uses guitar tablature (TAB) as well as Standard Notation for easy learning for both student and parent alike. Our 4 Martians walk students through each lesson with silly banter making learning even easier.

Is assembly or setup required when the box arrives?

Nope! Your guitar arrives completely built. All you need to do is unbox it, clip on the included tuner to bring the strings up to pitch, and your young musician is ready to blast off. How to use your tuner instructions are in the Mars Jamzz Kids Beginning Guitar Book 1

🧠 Special Needs, Sensory, & Education

Is the Mars Jamzz guitar suitable for children with ADHD, Autism, or fine-motor needs?

Yes! Our guitars and curricula are highly recommended by occupational therapists and special education teachers. The soft strings, proper scale length, and tactile feel provide an engaging, self-paced sensory experience that helps build focus, fine motor strength, and self-confidence.

How does Mars Jamzz help reduce screen time?

Mars Jamzz gives kids an immediate, hands-on sense of achievement in the physical world. By turning music practice into fun, story-driven quests, kids naturally trade tablet screens for real-world creative expression.

🚚 Shipping, Returns, & Support

How long does shipping take?

Orders are typically processed within 1–2 business days. Standard shipping generally delivers your order within 3–7 business days depending on your location. You will receive a tracking link as soon as your order ships.

What is your return policy?

We want you and your child to love your Mars Jamzz guitar! If you are not completely satisfied with your purchase, we offer a 30-day return policy on unused items in their original packaging. Please contact our support team at support@marsjamzz.com to initiate a return.

Can I buy the Mars Jamzz books separately?

Yes! While our guitar pack includes everything needed to start, you can also purchase The Mars Jamzz Beginning Guitar Book 1 and Book 2: The Search for Stan separately directly on our website.